I felt like I was constantly trying to get my HVAC system serviced before the seasons changed, and it was next to impossible to get seen on time.
The HVAC company I use twice per year to service my HVAC system very rarely contacts me directly. They are a well known and reputable company with more than enough business, which means that they don’t need to contact me about business. This is fine because I don’t enjoy getting spammed, but it can be a little frustrating when it’s time for me to have my HVAC system serviced. No matter how early I call to make an appointment, there’s always a waiting list and getting an appointment is difficult. This is why, when I received a flyer in the mail that advertised their annual maintenance plan, I was totally on board. The annual fee covered two HVAC tune ups, priority scheduling, a discount on repairs, and free on-site estimates. I loved everything about this, but I especially loved the priority scheduling. I knew that if I joined the annual maintenance plan, I would benefit greatly by the priority scheduling because it would take the stress off of me. I felt like I was constantly trying to get my HVAC system serviced before the seasons changed, and it was next to impossible to get seen on time. Now, I understand why. The HVAC company was giving their HVAC maintenance plan members first dibs, and I wanted to join! Sure, the discount on parts and two HVAC tune ups were great, but the priority scheduling has been the greatest benefit for me and my home’s HVAC system. I wish I would have signed up sooner.