I’m glad we decided to pay the extra fees for the system tune-ups
My wife and I bought a brand new heat pump and AC unit last summer. We decided to purchase the service plan that was included for $149. The service plan includes two years of regular HVAC maintenance, lower prices on parts and labor, and fast and friendly service, 24 hours a day and 7 days a week. I scheduled the first tune-up on the HVAC system a couple of weeks ago. The cost of the tune-up was included in the service contract, so I honestly didn’t expect them to perform a long and drawn-out service. I was actually very surprised, because the tune-up checklist included 50 different items. The service technician checked every single part of the heat pump and AC unit. He looked at all of the inside parts as well as the outside parts. He took the cover off the condenser and checked all of the electrical connections to be sure they were fitting tightly. He checked the air filter, air vents, and the condition of our duct work. He checked the evaporator coils and cleaned the condensing drain. The service technician spent at least 45 minutes checking on all of the parts and pieces in our home. By the time the guy was finished, I was impressed. He gave me a sheet of paper that included each step and process that he took to check the machine. It was really detailed and he gave me a couple of notes on the condition of the machine. I’m glad we decided to pay the extra fees for the system tune-ups. I know it will help increase the longevity of the machine.
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