Flooded basement, submerged boiler

When it rains, it pours – and the damages will leave you handling multiple water damage issues.

After heavy rains, our basement flooded, and so did the boiler room.

We had just learned about the extent of the damage when we tried to heat the house once the electricity was restored and got nothing. The heater seemed dead, and nothing we did was bring back the heating technology. We needed the HVAC equipment to work if the house was to be liveable. I shipped my kids to my sister, whose house had not been affected, and then passed through town to find an HVAC technician to help me with boiler repair if possible. The heating and cooling provider queue needed to be shorter to wait, which meant a longer waiting time. I needed an urgent furnace/heater tune-up, so I called my only HVAC repairman friend, although he lives 3 hours away from me. I explained the situation with the heating and cooling system, and unfortunately for us, there was a high probability that I’d need to buy new equipment. According to him, the water had likely damaged the central heater and electric furnace components, so drying it out, as I imagined, would not work. I explained the issue with finding a heating contractor to help us because most homes in my area had an issue, and he offered to drive out and help us. That remains my flood miracle because the work needed to be done extensively, unlike the simpler tasks he’d taught us to do over the phone, such as changing a furnace filter. We were lucky that only our basement was affected extensively because I’d have had too many things to replace and possibly move away to a new home.

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