Designing homeowner solutions guidelines for the business

After graduating from the technician college with honors, I got a job with a quality heating and cooling company.

I started as an intern and later was taken up by the apprentice programs where I got to hone my skills as an HVAC tech.

I worked there for a year and it was the best time of my life. It was baptism by fire but that seemed to be the best way to learn for me. When I officially graduated and got my certification. The first job I was assigned was that of designing a homeowner solutions pamphlet. My supervisor explained to me that these guidelines would be used to train new recruits as well as to guide customers on how to properly operate and maintain any unit including an HVAC zone control or an air purification system. The in-house guidelines would include the process of HVAC installation, tuning up the unit as well as checking on the temperature control. I was also supposed to list all the different types of thermostats to guide the new recruits on which is the most suitable for certain situations. The customer part of the guidelines would include, the different air quality systems, how to operate them as well as how to maintain them. First, the customer needs to know that the duct cleaning process could only be done by an HVAC professional. The air duct cleaning process would help the air purifier function optimally and increase the air quality within their premises. I also included photos showing a clean HVAC duct and how easy airflow was making the unit last for a longer time. I also indicated the homeowner would get a filter replacement from any HVAC provider near them.

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